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Privacy Policy

330hosting.com
Last Updated: October 8, 2025

At 330hosting.com ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services and website (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an Account: Name, email address, username, password, and contact information
  • Make a Purchase: Billing information, payment details (processed securely through third-party payment processors)
  • Contact Customer Support: Name, email address, and any information you choose to provide in your communications
  • Subscribe to Communications: Email address for newsletters or updates

1.2 Information Automatically Collected

When you access our Services, we automatically collect certain information, including:

  • Log Data: IP address, browser type, operating system, pages visited, time and date of visits, time spent on pages, and other diagnostic data
  • Device Information: Hardware model, operating system version, unique device identifiers, and mobile network information
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Services and store certain information

1.3 Analytics Information

We use Google Analytics and similar analytics services to collect information about how users interact with our Services. This includes:

  • Pages viewed and features used
  • Time spent on the website
  • Links clicked and navigation patterns
  • Geographic location (country and city level)
  • Device and browser information

Google Analytics may use cookies to collect this information. For more information on how Google uses data, visit https://policies.google.com/technologies/partner-sites.

1.4 Hosted Content

As a web hosting provider, we store and process content that you upload to your hosting account. While we may have technical access to this content for service delivery and support purposes, we do not actively monitor or analyze your hosted content except as required by law or to prevent abuse of our Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Maintain Services: To create and manage your account, deliver hosting services, and provide customer support
  • Process Transactions: To process payments and send billing information
  • Communicate with You: To send service-related notices, updates, security alerts, and administrative messages
  • Improve Our Services: To understand how users interact with our Services and make improvements
  • Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activity
  • Marketing (with your consent): To send promotional materials and newsletters (you may opt out at any time)
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Use
  • Analytics: To analyze trends, track user behavior, and gather demographic information

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors (to process transactions)
  • Cloud hosting providers (to store data)
  • Analytics services (Google Analytics)
  • Customer support tools
  • Email service providers

These service providers are contractually obligated to use your information only to provide services to us and to protect your information.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

  • Comply with a subpoena, court order, or other legal process
  • Protect the rights, property, or safety of 330hosting.com, our users, or others
  • Investigate potential violations of our Terms of Use
  • Detect, prevent, or address fraud, security, or technical issues

3.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Types of Cookies We Use:

  • Essential Cookies: Required for the operation of our Services (authentication, security)
  • Analytics Cookies: Help us understand how visitors use our Services (Google Analytics)
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing habits to deliver targeted advertising (only with consent)

You can manage your cookie preferences through your browser settings or by using our cookie consent tool when available.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure data centers with physical access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security
  • Access controls and authentication mechanisms
  • Regular backups of data

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our Services and to comply with legal obligations. Specifically:

  • Account Information: Retained for the duration of your account and for a reasonable period after account closure as required by law or for legitimate business purposes
  • Transaction Records: Retained for at least 7 years to comply with tax and accounting regulations
  • Hosted Content: Retained until you delete it or terminate your account, plus 30 days for recovery purposes
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical purposes

After the retention period expires, we will securely delete or anonymize your personal information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy of it in a portable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Opt-Out of Marketing

You have the right to opt out of receiving marketing communications from us. You can do this by clicking the "unsubscribe" link in our emails or contacting us directly.

7.5 Cookie Preferences

You have the right to manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at the information provided below. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt out of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by 330hosting.com. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you an email notification (for material changes)

Your continued use of the Services after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

330hosting.com
Email: support@330hosting.com

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days.

14. Data Protection Officer

If you have questions about how we handle your personal information or wish to exercise your privacy rights, you may contact us at support@330hosting.com.

15. Your Consent

By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.